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We take your privacy seriously and are committed to protecting your personal information in accordance with the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website, use our services, and interact with us.

  1. Collection of Personal Information:
    We may collect your personal information when you visit our website, request a quote, or book a service. This may include your name, contact details, and any other information you provide voluntarily through our forms.

  2. Use of Personal Information:
    We may use your personal information to provide your requested services, respond to your inquiries, and improve our website and services. We may also use your information for internal analytics, research, and marketing purposes.

  3. Cookies and Tracking Technologies:
    Our website uses cookies to enhance your browsing experience and collect certain information automatically. We use cookies for Google Analytics and Facebook Pixel to analyze website traffic and track user interactions. These cookies may collect non-personal information such as your IP address, browser type, and pages visited.

  4. Disclosure of Personal Information:
    We may disclose your personal information to third-party service providers who assist us in operating our website, providing services, or conducting our business. These service providers are contractually bound to keep your information confidential and use it only for our specified purposes.

  5. Security of Personal Information:
    We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate security measures to ensure the confidentiality and integrity of your data.

  6. Access and Correction of Personal Information:
    You have the right to access and update your personal information held by us. If you would like to review, correct, or delete your information, please get in touch with us using the details provided below.

  7. Opting Out:
    If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in our emails or by contacting us directly.

  8. Links to Third-Party Websites:
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

  9. Updates to the Privacy Policy:
    We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The updated version will be posted on our website, and the revised date will be indicated at the top.

  10. Contact Us:
    If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please get in touch with us using the following details:

     

    Eduardos Pool & Spa Service
    Privacy Officer
    Email: admin [at] eduardospool.com.au
    Phone: 9721 5994

Please take the time to read this Privacy Policy carefully and contact us if you have any questions or concerns. By using our website or providing your personal information, you consent to the terms outlined in this Privacy Policy